Denise Powell, SPHR, CCMP, CSSWB

Director, Client Services Operations

Denise Powell has over 25 years of experience in HR, operations and client services management. Denise specializes in the areas of operational efficiencies, client service satisfaction, employee performance management, manager coaching, employee engagement, learning and development, behavioral assessments for manager and employee development, talent acquisition and HR operations compliance.

Denise has held numerous HR operations roles as a practitioner and consultant, with focus on building or re-engineering human resources functions to be efficient and effective. Prior experiences include the development and execution of recruitment and talent management strategies, performance management strategies, employee development and training, cultural and organizational development, change management, compliance issues and implementation of automated information systems. Denise has worked in the educational, financial and nonprofit industries.

Denise is certified as a Senior Professional in Human Resources (SPHR), Change Management Professional (CCMP) and Lean Six Sigma Professional (CSSWB). She is also a Certified Predictive Index Analyst in behavioral assessments and workforce analytics. Denise also is an active member of the Society for Human Resource Management (SHRM).


“People are our strength and the core for our success. Leveraging impactHR’s support services and expertise, we are able to build and retain a high-performing, dynamic team. impactHR takes the time to understand our unique needs, scaling their approach to support our continued growth and evaluate our employee-focused programs – ensuring we remain competitive and positioned for both customer and employee success.”

Wendy Bernard Director, Human Resources and Administration Edwards Performance Solutions

"As a small business with staff in 10 different states, we heavily really on impactHR’s expert advice to help us make good choices with what might appear to be the smallest policy decisions. impactHR is always there for us and provides the guidance we need to move forward with confidence. They give us great peace of mind."

Renee Lewis Chief of Staff Productive Dentist Academy

“Working with the impactHR team is not only pleasant, but they're fast and accurate (something often hard to do both at one time!) Further, impactHR's consultants make us feel very supported as we grow both as a company and as leaders.”

Shana Cosgrove Chief Executive Officer Nyla Technology Solutions

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